Listar notas
Notes
GET /v1/crm/notes
List notes, filtered by contact, ticket, or interaction type.
GET
Listar notas
Returns a paginated list of notes. Results cover the whole company, not just the project your token belongs to — see Tenancy is implicit.
The usual pattern is to filter by
ticket_id to build a ticket’s activity timeline, or by chat_user to build a contact’s.
Endpoint
Required scope
crm:notes:read
Headers
Query parameters
Example request
Response
200 OK
400 Bad Request
Achat_user or ticket_id that is not a valid ObjectId, a type outside the allowed set, limit above 200, or an unknown query parameter.
401 Unauthorized
Missing, invalid, revoked, or expired token.403 Forbidden
The token does not have thecrm:notes:read scope.
Operational notes
created_byis a user id, not the note author’s name. There is no public endpoint for resolving users to names yet — cache the mapping from the portal if you need to display it.
Authorizations
Personal Access Token con prefijo kbai_pk_. Generar desde el portal con permiso developer.manage_tokens.
Query Parameters
Filtrar por chat user (contacto)
Filtrar por ticket
Available options:
note, call, email, meeting Required range:
1 <= x <= 200Required range:
x >= 0