Eliminar un ticket
Tickets
DELETE /v1/crm/tickets/:id
Permanently delete a ticket. There is no undo.
DELETE
Eliminar un ticket
Deletes a ticket from your CRM. The deletion is permanent — there is no soft-delete flag and no restore endpoint.
Endpoint
Required scope
crm:tickets:delete
This is a separate scope from crm:tickets:write on purpose — an integration that opens and closes tickets should not be able to erase them.
Headers
Path parameters
Example request
Response
204 No Content
The ticket was deleted. The response body is empty.401 Unauthorized
Missing, invalid, revoked, or expired token.403 Forbidden
The token does not have thecrm:tickets:delete scope.
404 Not Found
No ticket with that id, or the ticket belongs to a different company.Operational notes
- Notes are not cascaded. Notes attached to the ticket through
ticket_idsurvive the deletion and end up pointing at an id that no longer resolves. Delete them first withDELETE /v1/crm/notes/:idif that matters to your integration.